SockAddict - Lies about shipping, bad customer service

Dallas, Texas 0 comments
Not resolved

I ordered product on December 10th and was assured it would arrive in time for Christmas.It arrived AFTER Christmas.

I following shipping on tracking receipt and tried to contact company but not one answered the phone. I also emailed and they never responded until the day after Christmas to let me know my package was scheduled for delivery that day. I looked at tracking detail and it took them 8 days --yes 8 days--to get my order out of their warehouse. They offered no apology.

It cost me $17 to ship my Christmas gifts to recipient because sockaddict did not deliver.

This company is dishonest and unreliable.Do not order from them.

Review about: Retail Clothing.

SockAddict - FALSE SHIPPING ADVERTISED - WAIT FOREVER

0 comments
Not resolved

DON'T BELIEVE THEIR SHIPPING TIMELINES.99% SHIPPED SAME DAY?

***. I ordered socks on Friday and they did not leave the warehouse until Tuesday. I guess I'm that 1% SUPER UNSATISFIED NEVER AGAIN CUSTOMER WHO WAS DUPED BY THIS AWFUL COMPANY!! Shipping states on website 7-10 days, but when I called customer service, they told me it they cannot deliver on time.

Well, I wouldn't have ordered them.

Winter will be over!I asked if they could offer a discount for being dissatisfied and came back with "You've already gotten a discount and free shipping." Well I had to buy over $100 for that free shipping and the SOCKS ARE NOT HERE.

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